Production Support
Already running Jetty, or planning on deploying it? Good for you! For clients who manage Jetty applications in production environments, partnering with Webtide means that hands-on, knowledgeable support from a team of Jetty experts is always close at hand. We offer no-hassle ways of getting in touch with our developers, so you won't have to play "escalation run-around" with a call center.
Whether you want to optimize your code or you need a hand tracking down a nagging bug, partnering with Webtide means that you will always have someone to contact about your Jetty implementation. And if your project runs into a critical problem, Webtide's developers can step in and provide experienced support to get you back up and running quickly. Webtide even offers you support tailored for the version of Jetty you're actually running; we'll work with your existing system and won't make you do a full upgrade just to solve a problem. Production support is available for Jetty as-is, or for our two specially bundled versions of Jetty, Hightide and Riptide.
Not only does Webtide offer you help when you need it, we also give you a heads up before you know you need it. Webtide takes the bug reports gathered in the wild and shares them with our clients, to be proactive in notifying you of any potential problems that might be lurking with other software or hardware changes or configurations. For example, we just notified our subscribers about a bug we found in Firefox 3 as it relates to Sun's JVM 1.6. Not only did Webtide notify Sun of the problem, but we let our clients know too, and gave them a leg up on the potential problem.
A proactive, informed community of Jetty experts: that's what Webtide can offer you. Interested? Contact us, and let's talk.